Data Protection Policy
This Data Protection Policy (“Policy”) is intended to regulate all aspects relating to the process of collecting and managing data of our users regarding the services offered by DigiGuardians.
WHO ARE WE?
DigiGuardians Inc. (hereinafter, “DigiGuardians” or the “Company”) is the company behind this website and is responsible for processing the personal data you share with us.
Company: DigiGuardians Inc.
Address: 611 Wilshire Boulevard 17th Floor Los Angeles, CA 90017, United States
Contact email address: [email protected]
PERSONAL DATA
Personal Data refers to any information or data that may identify the subject directly (such as your name or surname) or indirectly (such as your national identity document). Personal Data includes information such as email address, postal address, mobile phone number, usernames, profile images, personal preferences, user-generated content, and financial information. It may also include unique numerical identifiers such as your IP address or device identifiers, as well as information obtained through cookies.
This Policy covers all Personal Data collected and used by DigiGuardians.
COLLECTION OF PERSONAL DATA AND PURPOSES OF PROCESSING
Before using any of our services or features, you should read this Policy and the Terms of Use applicable to the specific service or feature. Failure to provide certain mandatory information may make it impossible to manage your registration or provide certain services available through www.digiguardians.com.
What data do we collect from you?
We may collect or receive your data directly or indirectly through:
- Website and contact forms: Data collected through the “Let’s Meet”, “First Report” and “Book a Call” pages, including name, surname, email address, phone number, and company name.
- Newsletter: Email address for users who subscribe to receive news, blog updates, and relevant service information.
- Corporate email: Communication via [email protected], [email protected], [email protected], and [email protected].
- Social networks: Interaction with our corporate profiles on platforms such as LinkedIn, Facebook, X (formerly Twitter), and Instagram.
Purpose of Processing
Personal Data provided will be processed in accordance with GDPR provisions for the following purposes:
- Addressing and resolving user requests or queries.
- Providing updates about DigiGuardians’ activities and services.
- Sending information considered relevant to users.
- Advertising and commercial prospecting.
Your data will not be used for purposes other than those established in this Policy.
WHO MAY ACCESS YOUR PERSONAL DATA?
DigiGuardians stores Personal Data within its infrastructure and in the trusted third-party systems listed below. These providers process the data on our behalf, under our instructions, and for no purpose of their own. We do not sell your Personal Data.
The third-party providers we currently rely on are:
- Pipedrive (Pipedrive OÜ) — customer relationship management. The details you submit through the forms on this website — your name, business email address, company name and the message you write — are recorded in our Pipedrive account so that we can answer your enquiry and keep track of the conversation. If you request one of our reports, your name, business email address and company name, the report you asked for and each time you open it are recorded there as well.
- Email delivery — the same form submissions are also sent to our corporate mailboxes as an email notification, so that a person sees them. If you request a report, we email its download link to the address you give us and, as you agree on the form, may send you further emails from DigiGuardians.
- Amplitude (Amplitude, Inc.) — product analytics. We measure how the website is used: pages viewed, which buttons and links are clicked, and whether a form was started, consented to, submitted or failed. These events never contain the details you type into our forms — no name, no email address, no company name and no message text. The one exception is a report request: once you ask for a report, your visits and whether you open it are linked to a pseudonymous identifier that our server derives from your email address with a secret key. Amplitude never receives the email address itself, and the identifier cannot be turned back into it without that key. How they reach Amplitude is decided by your cookie choice. If you accept analytics cookies, Amplitude’s own code runs in your browser, sets the cookies listed in our Privacy Policy, and receives your IP address, from which it derives the city and country an event came from. If you decline, the same events are sent from our server instead: nothing is stored in your browser, your IP address is not passed on, and each event carries an identifier our server derives fresh every day, so it cannot be linked back to you or to your earlier visits.
- Google Analytics 4 (Google LLC) — website analytics, and the account we connect to Google Ads. It runs only if you accept analytics cookies: decline, and Google’s tag is never loaded and this site sends Google nothing. If you accept, the same events described above are also sent to Google, together with the page address, the page title and the address that referred you, and Google sets the cookies listed in our Privacy Policy. Google receives your IP address and uses it to derive an approximate location. Whether this data may also be used for advertising — conversion measurement and remarketing audiences in Google Ads — is a separate choice: that happens only if you also accept marketing cookies, and we send Google both of your answers as consent signals on every request.
- Meta Pixel (Meta Platforms Ireland Limited and Meta Platforms, Inc.) — measurement and targeting of our advertising on Facebook and Instagram. It runs only if you accept marketing cookies: decline, and Meta’s code is never loaded and this site sends Meta nothing. If you accept, the same events described above are also sent to Meta together with the page address, and Meta sets the cookies listed in our Privacy Policy. Meta receives your IP address and browser information and may combine these events with what it already knows about you if you use Facebook or Instagram. These events never contain the details you type into our forms.
- Google Calendar (Google LLC) — appointment scheduling. Our booking page can show Google’s appointment calendar inside the page. It is not there when the page opens: it appears once you submit the booking form, or when you press the button that loads it. The exception is when our own booking form is unavailable — then a wide screen shows the calendar straight away, so that you can still book a time. Once the calendar loads, Google receives your IP address and may set its own cookies in your browser, under Google’s own privacy policy.
- Cloudflare Turnstile (Cloudflare, Inc.) — protection of our forms against automated abuse. When you start filling in one of our forms, Cloudflare’s check loads and confirms that the submission comes from a person rather than a program; most visitors never see it. Cloudflare receives your IP address and technical information about your browser and device, but not the details you type into the form. Because the forms cannot be kept working without it, this check does not depend on your cookie choice.
Transfers outside the EEA
Amplitude, Inc., Cloudflare, Inc., Google LLC and Meta Platforms, Inc. process the data described above on servers in the United States, so these transfers take your Personal Data outside the European Economic Area and the United Kingdom. We rely on the transfer safeguards set out in the data processing terms of each of these providers. If you would like details of the safeguards that apply to a specific provider, write to us at [email protected] and we will provide them.
HOW LONG DO WE KEEP YOUR PERSONAL DATA?
We retain Personal Data only for as long as necessary to fulfill its intended purpose or comply with legal obligations. Once no longer required, data will be securely removed or anonymized.
IS YOUR PERSONAL DATA KEPT SECURELY?
We are committed to protecting your Personal Data and implement strict procedures and security measures to prevent unauthorized access. However, as data transmission over the Internet cannot be guaranteed as completely secure, any transmission is at your own risk.
RIGHTS OF THE DATA SUBJECT
You have the following rights regarding your Personal Data:
- Right of information
- Right of access
- Right of rectification
- Right of deletion (right to be forgotten)
- Right to oppose direct marketing
- Right to withdraw consent
- Right to data portability
- Right to limit processing
- Right to submit a complaint to a supervisory authority
CONTACT
If you have any questions about how we process your Personal Data or wish to exercise your rights, please contact us via email at [email protected] or write to:
611 Wilshire Boulevard 17th Floor
Los Angeles, CA 90017
United States